• Shipping Policy

Shipping Policy

Shipping & Handling

Please allow 1–3 business days for order processing before shipment.
Our current delivery timeframe is 7–14 days from the moment your order is shipped.
We ship Monday–Friday only. No weekend or holiday shipments.

Order Tracking
Once your package is on the way, we’ll send you an email with your tracking number.
If you don’t receive tracking information, contact us at support@mestizen.com.

Delivery Rates & Destinations

  • Free shipping available on orders over $75.

  • We currently ship to all regions within the United States.

Out of Stock Items
All orders depend on product availability. If an item is unavailable, we’ll notify you by email.

Cash on Delivery
Cash on Delivery is not available at this time. Please choose one of the payment methods offered at checkout.

Special Instructions
At checkout, you’ll find a dedicated text box where you can add notes or specific delivery instructions.

Damaged Goods
If your order arrives damaged, contact us immediately at support@mestizen.com so we can take care of it as fast as possible.

Disclaimer
Customers are responsible for providing a complete and accurate shipping address.
Mestizen is not liable for lost or stolen packages resulting from incorrect or incomplete addresses.

If an order is returned by the carrier due to an incorrect/incomplete address or because it was unclaimed, a reshipping fee will be required.
If you prefer to cancel instead, we will process a refund minus the original shipping cost once the package is returned to us.

Free Shipping on Orders Over $50

Enjoy free standard shipping when you spend $50 or more. No hidden fees — just more value with every order.

Standard Delivery within 2–5 Business Days

We process and ship your order quickly so you can start enjoying your purchase without delay. Most orders arrive within 2 to 5 business days.

Easy 30-day Returns

Changed your mind? No problem. You have 30 days to return your item, no questions asked.

Return Items in Original Condition for a Full Refund

To receive a full refund, simply return your item unused and in its original packaging.

We are committed to providing a smooth and hassle-free shopping experience from start to finish. If you have any questions or need assistance, our customer support team is always ready to help.
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